Amazon launches Alexa Smart Properties for Senior Living

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Amazon launches Alexa Smart Properties for Senior Living in the UK, France, Germany, and Italy

  • Senior Living providers can now easily deploy Alexa experiences designed to keep residents connected, informed, and entertained.
  • Leading Care Providers including Morris Care have integrated Alexa Smart Properties in select properties working with The Digital Line to build skills for their properties.
  • Alexa Smart Properties simplifies deploying and managing Alexa-enabled devices at scale and allows properties to easily customise their customer experience.

Amazon announced Alexa Smart Properties for Senior Living, a solution that enables Care Providers and assisted living facilities in the UK and France, and soon, Italy and Germany to integrate Alexa into their properties.

Alexa Smart Properties for Senior Living has been designed specifically for the needs of seniors and those caring for them and empowers residents to stay connected, informed, and entertained, just by asking Alexa.

“We believe the intuitive and accessible nature of voice and Alexa has the potential to help and delight customers in many scenarios, in and outside of the home,” said Meryem Tom, Director Alexa Enterprise EU, Amazon. “We’re excited to extend the experiences that customers already love to European care homes and assisted living facilities and give providers new ways to support their staff while delivering personalised care for their residents.”

Alexa Smart Properties for Senior Living enables residents to stay in touch with their loved ones outside the property thanks to Alexa-to-Alexa calling. Family members can easily get in touch and see their loved ones via video calling, bringing them peace of mind.

Alexa Smart Properties for Senior Living can also help property managers tailor resident experiences and support engagement within their properties by displaying activities, menus, and reminders with Echo Show.

Care staff and team members can communicate more efficiently with residents using Alexa communication features, which enable them to make announcements, voice, and video calls to other Alexa-enabled devices throughout the property.

Senior Living Properties can also support residents in achieving greater independence with Smart Home features, such as smart lighting, blinds, or thermostats that allow residents to control their in-room environment with just their voice, saving staff time and allowing them to focus on care, nursing, or social activities with residents.

Alexa Smart Properties for Senior Living is integrated at select locations and is now available in the UK at Morris Care Isle Court, an award-winning, innovative care home, and residents of The Royal Airforce Association’s Rothbury House.

Deploying Solutions at Scale with Alexa Smart Properties Alexa Smart Properties tools and APIs, enable Solution Providers to manage and service a fleet of Echo devices quickly, remotely, and at scale.

Morris Care and The Royal Airforce Association both worked with The Digital Line to build skills for their properties.

Using Alexa Smart Properties for Senior Living, Solution Providers were able to easily deploy and customise large numbers of Alexa-enabled devices. In addition, to support senior living, Alexa Smart Properties offers a set of vertical solutions that enable Alexa experiences in properties such as hotels and hospitality industries.

Built with Privacy in Mind Alexa Smart Properties for Senior Living was designed with privacy in mind. No personal information is shared with Alexa to use the device, and voice recordings are not saved. Every Amazon Echo device offers multiple layers of privacy protection, and residents can disable Alexa’s ability to respond to the wake word at any time by simply pressing the Microphone off button on top of their Echo device.

To learn more, contact The Digital Line at

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Poppy Watt

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