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HOSPA – October 2023.

audico – How it Works

audico is a comprehensive offering from The Digital Line that allows property owners, managers, and developers to integrate voice technology into their residential or commercial spaces.

With the release of its latest development of audico with the exciting, audico POS and payments, TDL promises to deliver an all-in-one solution on a connected data platform, all for a single licence fee.


Press 2023

Coliseum News – September 2023. Elavon at the Forefront of Venue Business

The credit card service company Elavon (US) recently signed an exclusive deal with The Digital Line (TDL) to launch a new range of digital services in the hospitality industry.

A ‘LinkedIn Post by The Digital Line’ stated, “The solution – audico -utilizes Amazon Alexa technology to deliver a variety of voice-driven services.”

 


HOSPA – September 2023.
Thank you HOSPA for allowing our CEO George Vaughan to share some of his insights around voice technology and TDL’s partner platform audico.
As one of the leading innovators of technology in venues over the last 20 years TheDigital Line (TDL) and audico co-founder George Vaughan has been involved with abroad scope of initiatives, across multiple sectors.

Mondo Stadia August 2023

Monda Stadia – August 2023

Is Voice The New Player in Hospitality?

Having worked in the venue and hospitality industry for over two decades, Mondo Stadia talked to George R Vaughan, current CEO of technology consultancy, The Digital Line (TDL), about his views on the opportunities afforded by true A.I. driven tech and how many ways, voice platforms offer a credible solution in a world of rising costs and staff shortages.


Alexa Smart Properties Website. Senior Living – Alexa Smart Properties for Senior Living elevates residents’ quality of life in their communities.

Alexa Smart Properties provides device fleet management to provide Alexa capabilities at scale. Residents can use Alexa to easily access information and communicate, helping them to lead more independent and socially engaged lives. At the same time, Alexa enables staff to focus on high-impact areas by creating greater efficiencies with resource-consuming activities such as announcements, and maintenance service requests. Alexa technology streamlines associates’ workflows and provides more quality time for resident care.



Travel Report – May 2023

Elavon signs an exclusive deal with The Digital Line (TDL) to launch a new range of digital services in the hospitality industry.

The solution – audico – utilises the Amazon Alexa device to deliver a variety of voice-driven services. Elavon is the exclusive payments provider for the Audico solution in hospitality, globally.

Hemlata Narasimhan, Elavon Merchant Services President in Europe, says, “Virtual assistant technology is the future of hospitality, and we’re thrilled to be powering the payments behind Audico. This is all about improving the customer experience, and a large part of this is seamless payments”.



Press 2023

Coliseum News – May 2023

Elavon-TDL deal on voice-driven services

Global payments provider Elavon has partnered with The Digital Line (TDL) on a voice-activated solution for the hospitality industry.

‘Elavon’ stated that the solution – audico – utilizes the Amazon Alexa device to deliver a variety of voice-driven services. Elavon is the exclusive payments provider for the Audico solution in hospitality, globally.

Atlanta (US)-based Elavon is a leading global payments company with more than 4,300 employees and operations in 10 countries. A subsidiary of U.S. Bancorp, Elavon provides businesses with the technology needed to accept payments from customers, whether they are shopping in stores, at home or on the go.



Elavon.ie – May 2023

Elavon signs exclusive deal with The Digital Line (TDL) to launch new range of digital services in hospitality industry 

LONDON (17 May 2023) – Global payments provider Elavon has partnered with The Digital Line (TDL) on a voice-activated solution for the hospitality industry.

The solution – Audico – utilises voice technology to deliver a variety of voice-driven services. Elavon is the exclusive payments provider for the Audico solution in hospitality, globally.



Elavon signs exclusive deal with The Digital Line (TDL) to launch new range of digital services in hospitality industry

Elavon signs exclusive deal with The Digital Line (TDL) to launch new range of digital services in hospitality industry – May 2023

LONDON (17 May 2023) – Global payments provider Elavon has partnered with The Digital Line (TDL) on a voice-activated solution for the hospitality industry.

The solution – Audico – utilises voice technology to deliver a variety of voice-driven services. Elavon is the exclusive payments provider for the Audico solution in hospitality, globally.

Hemlata Narasimhan, Elavon Merchant Services President in Europe, says, “Virtual assistant technology is the future of hospitality, and we’re thrilled to be powering the payments behind Audico. This is all about improving the customer experience, and a large part of this is seamless payments. We’re pleased to be partnering with The Digital Line to make this happen.”

Audico is unique in the UK market and has already been implemented at the world-famous Ascot Racecourse in Southeast England, where premium customers can call for betting services, order food and drinks, and purchase merchandise from their private boxes all with a few simple words to the voice-activated device. The audible command is then relayed to staff as a Card Not Present transaction, and payment is made using a pre-determined account preference such as a credit card.

Audico is also being explored as a room service solution in hotels, and in premium hospitality areas at other venues and stadiums, as well as providing a landmark series of services in the healthcare industry.

George Vaughan, The Digital Line’s CEO, says, “This partnership represents a unique opportunity for two recognised brands to collaborate on initiatives that will revolutionise multiple business verticals, including hospitality, venues and health care, delivering a level of digital transformation not seen before.”



Tech with Purpose

Tech With Purpose – Tech-Exec May 2023

George Vaughan on the power of cross-functional technology, changing lives through innovation and transforming venue experiences.

George Vaughan CEO The Digital Line (TDL) Feels quite humbled to be sharing space with some big personalities in this month’s issue of Tech-Exec magazine. Talking about his vision and work with the likes of Twickenham Stadium and Ascot Racecourse, as well as showcasing the really rewarding projects he is now involved in across multiple verticals with The Digital Line (TDL) including the Royal Air Forces Association and Morris Care.

Read the complete article here



We’ve been selected by Amazon for pioneering Alexa productWe’ve been selected by Amazon for pioneering Alexa product – Morris Care.

We’re excited to announce that we are working with Amazon to integrate Alexa Smart Properties for Senior Living, into our Isle Court Nursing Home in Shrewsbury. Alexa Smart Properties for Senior Living was designed with privacy in mind. No personal information is shared with Alexa to use the device, and voice recordings are not saved. Morris Care has worked with Alexa Smart Properties Solution Provider, The Digital Line, to create an experience designed specifically for the needs of their residents and those caring for them.

Find out more here.